FAQ

All sensors of the 4th generation (Move 4, LightMove 4, EcgMove 4, EdaMove 4) are placed into a cradle. The cradle is connected via USB to a PC with SensorManager software installed. This software allows the transfer of the sensor data to the PC.

The measurement data from the sensor and all secondary parameters is recorded in the Unisens Data format. Unisens is a free and open source data format designed to capture the data from multiple sensors. For more information about unisens please visit http://www.unisens.org. A unisens data set consists of a meta file (unisens.xml) and different data files for each measurement signal and every secondary parameter. The secondary parameters are saved within the unisens data.

Yes. You can process the raw data with other software applications such as EDFBrowser, Matlab, or Kubios HRV.

In general, all sensors have a USB interface. Our newest generation of sensors (Move 4, LightMove 4, EcgMove 4, EdaMove 4) come with Bluetooth smart integrated in the design to allow for further integration with our experience sampling platform movisensXS.

The EcgMove 4 ECG and activity sensors have a marker function. When double tapping on the sensor a marker is set. If the sensor sets a marker, this is confirmed by a vibration.

This error can occur when the driver for the sensor was not installed properly during the SensorManager installation. Please uninstall and then re-install the SensorManager and take care that the driver installation is not interrupted.

It is possible to test the sensor for a period of up to three weeks. Since we have a limited quantity of the sensors available for this purpose, please suggest a time period and what sensor you would like to test.

Yes. You can hire our sensors for a weekly fee. Please contact us for a quote on this service.

A measurement is usually performed in six steps:
1) Preparation of the sensor. Ensure that the battery is fully charged.
2) Configure the sensor using the SensorManager software and start the measurement.
3) Complete the measurement.
4) Extract the measurement from the sensor and save the raw data. It’s always good to make a backup of the raw data as your next step.
5) Open the data with the UnisensViewer and make any necessary edits.
6) Analyse the data with DataAnalyzer.

The best results will be obtained with the sensor placed on the right hip. It’s also possible to wear the activity sensor on the chest with a chest strap. Be sure to select the correct position when setting up the sensor. The position that the sensor is worn is important information that needs to be entered in to the DataAnalyzer to ensure proper calculations.

The sensor can be attached to the body in two different ways: with a chest strap or with adhesive electrodes. The data quality remains the same for both options. In contrast to the chest belt, adhesive electrodes can be disposed of after use. The chest strap comes in four different sizes (S, M, L, XL). The one-way electrodes are suited for short term measurements (1-2 days). For any measurement lasting more than 2 days, chest straps are highly recommended.

The best locations to measure the electro-dermal activity are the inner surfaces of the hand and foot. If a measurement on the hands produces too many recording artefacts, then the feet are a viable alternative.

Yes. Simply download the DataAnalyzer Software from our website. It comes with a 30 day free trial period, which can also be extended an additional 15 days upon request. Otherwise, to continue using the software you’ll need to purchase a licence.

The DataAnalyzer software is for a single-user license. When the program sends the request for a key, it is specific for the workstation that it is sent from. This means that a specific license key for each workstation on which the software will be used will be required. Once the software has been unlocked using a license key, it is registered exclusively for this workstation. If you need to use the DataAnalyzer on another computer, you will need to purchase an additional licence.

The software can be installed on computers running Microsoft Windows 7 and above.

If you need to use the DataAnalyzer software beyond the initial 30 day free trial, you need to register the product. A licence key must be purchased through movisens from the computer which you intend to use the software on. Once the licence is received from us, the software will be able to be used again.

The display of secondary parameters depends on what additional licence modules have been installed, and what sensor was utilised to gather the data. There are currently three additional modules available: EnergyExpenditure, Cardio, and EDA. The DataAnalyzer will recognise all of the measurement data and offer relevant secondary parameters. For example for a Cardio parameter the ECG signal is necessary. If the required signal isn’t available, the DataAnalyzer will not show the secondary parameter.

Currently the language of the software (English or German) is dependent on the language of the operating system.

You can find the version number at the top of the window after opening the software. To update the software, please use the updater which can be found via: Start Menu -> movisens DataAnalyzer -> Updater. The updates are free of charge.

The calculation of the AEE is based on acceleration data. From this data, everyday activities are recognised, and for each recognisable activity there is a model for the AEE calculation. This means that AEE cannot be calculated perfectly for non-everyday activities, especially activities with a static effort (ie without acceleration). In certain cases, the heart rate may be a better measure of stress. For example, before the actual investigation you could make measurements for everyday activities and then create an individual HR -> AEE model. Then during the actual examination, you can then use that data to convert HR values to AEE.

If the ECG Signal quality does not allow calculation, there are gaps in the representation of the HRV parameters. This inadequate signal quality can have different reasons:

• The belt is too tight or too loose.
• The belt has been placed in position too close to the start of the measurement. It takes about 10 minutes until the dry electrodes on the belt reach the optimum conductivity.
• Motion artefacts. Excessive movement or muscle strain at the electrode positions can lead to motion artefacts.
• Cardiac arrhythmia
• After every measurement we recommend checking the ECG data with the UnisensViewer. In doing so, one quickly develops a feeling on how to optimize the sensor for the generation of high-quality data.

This problem occurs when invalid entries are entered for the measurement duration. Prior to each measurement, adjustments are made to the duration of the measurement, in relation to the minutes, hours and days. The field for minutes allows values from 0 to 59. The field for hours allows values from 0 to 23. Examples: 24 hours -> 1 day; 60 minutes -> 1 hour; 119 minutes -> 1 hour, 59 minutes.

The data is saved in the unisens format by default. This format allows the data to be opened in the Unisens-Viewer. If the data is to be used in Excel, then during the save function, please select the “as .csv” option. We only recommend this option for short measurements.

https://xs.movisens.com/help/faq

This is the PIN for the study, which as default is set to 2486. The PIN can be configured in the “Study Running” Block.

We do not recommend the use of an account (i.e. e-mail address and password) by multiple users. However, each user can create an account using an e-mail address and invite other users. The inviting user (admin) can assign different read and write privileges for the new user. Each user can create and manage studies. The administrator does not have general view privileges, but he can still open the administration (https://xs.movisens.com/administration/users). Users can not access mutual studies, unless the administrator has granted appropriate rights.

In the entire XS environment, each user can only use one account (= e-mail address and password). It is thus not possible to be associated with different organizations with the same e-mail address. An e-mail address can be assigned to an organization. Please contact movisens if you want to change the organization.

The items are credited by movisens to an account (normally the account of the customer). Users who are members of the organization have the ability to use these credits. The administrator can control the consumption of the credits (https://xs.movisens.com/administration/billing). Occasionally fewer credits are used for a study than are available in the account. In this case, the credits are retained and can be used for another study. Contact us if you run out of credits during an ongoing study.

The instructions for this operation are available in the user manual for the SensorTrigger.

The smartphone requires Android 4.4 or higher, and a Bluetooth 4 Chip.

We prefer payments by bank transfer; please transfer the amount before the due date to the following bank account:

Bank: Sparkasse Karlsruhe
IBAN: DE60 6605 0101 0108 107335
BIC: KARSDE66XXX

Please always state our invoice number under "Reference".
Please understand that we have to charge a transaction fee of 20 Euros for invoices issued in a foreign currency.

You can also pay easily and securely with a credit card. For this we need your valid e-mail address to which we send a payment request via PayPal.
You don't require a Paypal account for this to function.
Please understand that we have to charge a fee of 4% of the order value when paying by credit card. This fee goes directly to Paypal.

Yes, you can use your Paypal account to pay your invoice. Our PayPal address is: einkauf@movisens.com
When you pay, please state the invoice number so that we can assign the money to the correct invoice.
Please understand that we have to charge a fee of 4% of the order value when paying via PayPal, which goes directly to Paypal.