How to get the best from our research solutions?
Here at movisens we pride ourselves on our product reliability. However, we understand that with so many features, sometimes it’s not clear how to get the best from our research solutions. So, we thought we’d let you know the options you have in case a problem arises and you can’t get in touch with us straight away:
The first place to look for an answer is our detailed Documentation site. If you have a question or a problem, very often the solution lies somewhere within. Using the handy search bar at the top of the page, a few key words often guide you to an answer or solution to the problem. Failing that, there’s also a support section within the docs site that lets you know what information you need to provide us for us to swiftly deal with your issue. The more relevant details about the problem we receive, the quicker it is for us to solve it.
Also,don’t forget our YouTube channel features webinars on various topics that showcase and highlight the capabilities of our sensors and software. Some of these contain valuable insights and tips from other researchers and users.